1. Work with linked databases to include security, data safety and integrity, disaster recovery, and development and implementation of bulk data import/export procedures.
2. Assist in planning and implementing system security policy, to include firewalls, host and client access, file permissions, and user accounts.
3. Design and develop advanced methods and procedures for collecting, organizing, interpreting, and classifying data for input and/or retrieval.
4. Research, evaluate, purchase, install, configure, and troubleshoot all hardware, peripherals, and equipment necessary to meet integrated systems objectives.
5. Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational problems.
6. Develop and implement various training and instruction programs for users on the use of operating systems, networking, applications, and databases.
7. Provide on-call consulting advice and technical support to various users/client organizations regarding specific operational/applications issues.
8. Investigate, analyze, and resolve complex hardware problems on University computer systems.
9. Perform advanced hardware repairs, maintenance, technical assistance, and support on a wide range of PC-based computers and peripherals.
10. Provide advanced technical assistance, support, and troubleshooting in the resolution of system communications failures and conflicts.
11. Perform routine, day-to-day hardware and software maintenance as assigned, and assists in proper upkeep and utilization of systems.
12. Evaluate existing computer systems hardware, and perform system upgrades, based on end user requirements
13. Install, integrate, customize, configure, and test new systems and hardware to resolve any configuration conflicts or errors.
14. Provide general technical guidance and assistance to end users, as requested, on diverse software applications, operating systems, and hardware systems.
15. Perform miscellaneous job-related duties as assigned.

Bachelor's degree in IT or equivalent with at least 3 year of experience that is directly related to the duties and responsibilities.

1. Knowledge of a wide range of computer systems software, network systems, protocols, applications, hardware, networking, and communications.
2. Ability to plan, create, program and manage complex statistical computer databases.
3. Knowledge of data security, backup, and disaster recovery systems and procedures.
4. Knowledge and understanding of LAN administration in a secure environment.
5. Ability to determine computer problems and to coordinate hardware and/or software solutions.
6. Knowledge of systems security protocol, policies, and procedures.
7. Ability to plan, implement, test, and troubleshoot system software.
8. Knowledge of data management techniques.
9. Knowledge of a broad range of relevant multi-user computer systems, applications, and/or equipment.
10. Ability to communicate technical information to non-technical personnel effectively, both orally and in writing.
11. Ability to diagnose and rectify a wide range of computer hardware and software problems.
12. Knowledge of customer service standards and procedures with strong interpersonal and communication skills.
13. Install and configure computer systems, hardware, and peripherals.
14. Knowledge of computer site licensure regulations and requirements.
15. Knowledge of a broad range of relevant multi-user computer systems, applications, and/or equipment.

• Only short listed candidates will be contacted.
• Kindly mention the position & job reference in the subject field when applying 
• e-mail address: hr@ustf.ac.ae